Remote support
Chat with us in your language, then let us connect to your computer and fix the problem while you watch.
Chat with us
Pick your language, then open the chat bubble at the bottom right of the page.
Chat is loading. If it does not appear, call 060 698 8689 or email im@live.co.za.
Connect for remote support
1. Download the client
Install the free remote support client for your device. Download links go here once the client is set up.
2. Send us your ID
Open the client and read out or message the ID and one-time password it shows. We never connect without it.
3. Watch it get fixed
You see everything we do on your screen and can end the session at any time.