Contact us

Call any time. Our helpdesk answers, records your problem and logs a support ticket so nothing gets lost.

Call the helpdesk

On standby 24/7.

Call 060 698 8689

The helpdesk number will move to the new phone system once it is connected.

Email

Describe the problem and we will reply with next steps.

im@live.co.za

Chat or connect remotely

Chat in your language, or let us fix it remotely.

Remote support

What happens when you call

  1. The helpdesk assistant answers and asks what is wrong.
  2. It records your name, contact details and the problem.
  3. A ticket is logged and you receive the ticket number.
  4. If it needs a person, it is passed to our technician right away.

Calls may be recorded and transcribed to log your ticket.